Business Analysis Manager

An innovator accustomed to working in a high pressure environment. A quick learner who can work intuitively within new systems. Has demonstrated exemplary abilities in both supervisory and teamwork roles. Excellent written and oral communication skills, and excellent presentational skills.

Technical Skills


  • MS SQL Server, Teradata, MySQL, NoSQL (CouchBase, MongoDB)

BI Analytics:

  • Business Objects, Qlik Sense


  • MS Office (Excel, Access, Word, and PowerPoint), SharePoint, Business Objects

Programming Languages:

  • Java, Python, JavaScript, VBA

Professional Experience

Business Analysis Manager

T-Mobile, 2012 - Present

  • Implemented a system to distribute relevant reports to recipients across the company based on their job titles and locations which ultimately resulted in reducing overall usage of company resources.
  • Migrated 51,000+ files totaling 79.5 GB from a SharePoint site to a network drive while simultaneously standardizing the folder/file naming structure.
  • Collaborated with my counterparts across the nation on projects such as the Scorecard report to rank sales employees and dealers on standard company metrics.
  • Guided various projects and discussions to support the company's reporting needs.
  • Streamlined repetitive tasks into automated processes which were then distributed company-wide, and resulted in hundreds of hours of labor saved and a reduction in the number of errors that can occur.
  • Created reports using Business Objects, Access, and Excel to take complex information and present it in a simple but effective way, and designing them in a way that they operate autonomously.

Retail Associate Manager

MetroPCS, 2007 - 2012

  • Recruited, hired, and trained new employees. Also responsible for their continued development to lead them to new opportunities for growth in the company.
  • Developed a regional sales tracker which processes transaction data from the POS system into daily analytical reports on KPIs.


Q2 Winners Circle

  • T-Mobile, 2014

MVP Award

  • MetroPCS, 2012

Platinum Club

  • MetroPCS, 2010